driasi is passionate about providing unparalleled customer service and our end-of-call customer surveys rank our service level at 9.7 on a scale of 10. Our inbound and outbound call center expertise includes sales lead conversion, surveying, list updating, up-sell and customer retention services. Best-in-class telephony systems, call recording and monitoring capabilities, and our proprietary work-flow staffing matrix together deliver top of the line customer experience for our clients - from niche organizations to leading global brands.