driasi is passionate about providing excellence in customer service. Our end-of-call customer surveys rank our contact center efforts at a level of 9.7 on a scale of 10.
driasi's skilled team includes an onsite tutor who conducts training on the specific menu of benefits offered by your group. The call center team, supplied with scripts and detailed information vetted by you, also answers questions from your individual members as well as processing changes to member records - per the directions of the member and according to your organization's business rules.